Employment Counsellor / Mentoring Coach - Tycos, #8128

Toronto, ON, Canada
Temporary
Mid Level
Employment Counsellor / Mentoring Coach, Job ID #8128 
Canada InfoNet / Full-time / Temporary position/ 6 months / Starting ASAP / Tycos

Who is JVS
JVS Toronto believes that every individual has opportunities for employment. Since 1947, JVS Toronto has been giving the power of employment and improved learning serving 10,000 new individuals annually through career, employment, and assessment services in Toronto and York Region. We also help businesses recruit the workforce they need to be successful. JVS Toronto is a registered charity and receives generous funding to provide most of our services without charge. Learn about the work we do: www.jvstoronto.org.

Our employees benefit from a group benefit plan, a friendly work environment, monthly wellness initiatives, access to an employee assistance program (EAP), opportunities for continuous learning and a variety of corporate discounts. JVS Toronto also offers permanent employees a generous vacation package, a pension plan in addition to paid sick time, family care and wellness days.

Program Overview
Canada InfoNet is a pan-Canadian online program offering pre-arrival services to internationally educated individuals. Program also provides employment preparation, occupation specific mentoring and Canadian workplace culture support. 

We are looking for a self-motivated individual to join our multi-lingual Canada InfoNet team. Acting as both a counsellor for international clients and coach for new mentors, this dynamic role requires effective organizational abilities and flexibility to remain client-focused while achieving program targets. We pride ourselves on supporting our overseas clients with their successful integration to Canadian labour force!

Responsibilities of the role include: 
•    Conduct intake and in-depth assessments online to determine client program eligibility and create Employment Action Plans
•    Case manage clients, provide sector and province-specific labour market information
•    Assist clients with resume building, conduct mock interviews via skype, and provide coaching to develop the clients’ skill set and knowledge; aid with adaptation to Canadian business culture
•    Research and identify potential referral sources abroad, support establishing of referral arrangements and act as a liaison with referring agents
•    Recruit mentors by leading information sessions and marketing the program via national outreach to employers, organizations, and social networks 
•    Screen and match mentors/mentees, conduct online mentor/mentee orientation and secure mentoring matches
•    Case manage and monitor mentoring relationships to ensure mentee/mentor goals are met
•    Gather and analyze participant evaluations after program completion
•    Record and administer participant information/documentation collection
•    Assist in tracking participants’ progress and outcomes and preparing monthly and other reports as required

Qualifications & Experience:
•    Bachelor’s degree or Post Graduate Certificate in Career Counselling, Human Resources, Social Services, or related. International degrees must be evaluated for Canadian equivalency.
•    Minimum of 1 year experience working with newcomers 
•    Minimum of 1 year in a career counselling role
•    Strong technical skills; comfortable using new tools and technology to support clients
•    Demonstrated knowledge of mentoring, settlement, and immigration and client challenges
•    Effective research skills and knowledge of the Canadian labour market
•    Effective time management skills; experience managing a heavy caseload and are able to multi-task and shift focus based on business needs
•    Effective verbal and written communication skills
•    Strong interpersonal skills; ability to develop and maintain relationships
•    A clear Police Vulnerable Sector check is required for this position

Our ideal candidate will also have:
•    Employment Ontario knowledge and exposure
•    Fluency in a second language reflecting targeted outreach 
 
Qualified applicants are invited to submit their resume & covering letter here. 
JVS Toronto is an Equal Opportunity Employer. If you require accommodation in order to submit your application, please contact HR. 
JVS Toronto embraces diversity and encourages all qualified candidates to apply.
We thank all applicants for their interest in our agency, however only those selected for an interview will be contacted.
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