Administrative Assistant - North office, #4061
Toronto, ON, Canada
Temporary to Full Time
Entry Level
Administrative Assistant, Job ID #4061
Full-time /Contract until March 31, 2025 / Starting immediately / North office and Albion Mall locations
Who is JVS
JVS Toronto believes that every individual has opportunities for employment. Since 1947, JVS Toronto has been giving the power of employment and improved learning serving 10,000 new individuals annually through career, employment, and assessment services in Toronto and York Region. We also help businesses recruit the workforce they need to be successful. JVS Toronto is a registered charity and receives generous funding to provide most of our services without charge. Learn about the work we do: www.jvstoronto.org.
Our employees benefit from a group benefit plan, a friendly work environment, monthly wellness initiatives, access to an employee assistance program (EAP), opportunities for continuous learning and a variety of corporate discounts. JVS Toronto also offers permanent employees a generous vacation package, a pension plan in addition to paid sick time, family care and wellness days.
Program Overview
The JVS Employment Source Toronto North office, funded by MLITSD, provides employment services to unemployed individuals of all ages, financial backgrounds and skills to help them gain employment within their field or a related field. Within newcomer services, the ISTEM program is designed to facilitate newcomer integration into the Canadian workplace and society at the initial stages of their job search in Canada. It includes information, orientation and counselling as well as sector-specific language/workplace communication training for internationally educated professionals. To achieve its goal, the program provides a range of services at one location including information and referral services, one-on-one employment counselling, employment workshops, and job development/placement services. The individual in this position will be responsible for providing administrative services for ISTEM and Employment Ontario program.
We’re looking for someone who will:
• Provide program information to potential clients and referral sources; screen clients for eligibility
• Greet and direct clients to ISTEM and EO program components
• Follow-up on and track client progress throughout the program and post-completion; maintain relevant participant records
• Enter and maintain data into agency-used systems; compile and verify data for reporting as required by management
• Create and maintain client files, ensuring all documentation is collected and filed
• Conduct client registration for workshops, including attendance monitoring and follow up
• Prepare workshop materials and set up equipment for presentations
• Assist with organizing events, outreach activities, etc.
• Share reception duties and provide customer service to all clients, employers and visitors; evening coverage as needed
• Support other programs and conduct data entry across the Newcomer and Employment Services divisions; assist staff with all administrative related duties
• Provide clerical support, editing and formatting reports, word processing of correspondence, reports and other materials
• Travel to itinerant locations
Minimum Qualifications & Experience:
• High school diploma
• 2 years of administrative experience
• Customer service oriented
• Effective verbal and written communication skills
• Effective interpersonal skills; ability to assist a wide range of individuals with different cultural backgrounds and vocational barriers
• Ability to work both independently and as part of a team
• Effective organization and time management skills; ability to work well under pressure and prioritize competing deadlines
• Computer literate; the ability to learn systems used by the agency (e.g. SalesForce, iCARE)
• A clear Police Vulnerable Sector check is required for this position
Our ideal candidate will also have:
• Knowledge of Ukrainian or Spanish languages is an asset
Full-time /Contract until March 31, 2025 / Starting immediately / North office and Albion Mall locations
Who is JVS
JVS Toronto believes that every individual has opportunities for employment. Since 1947, JVS Toronto has been giving the power of employment and improved learning serving 10,000 new individuals annually through career, employment, and assessment services in Toronto and York Region. We also help businesses recruit the workforce they need to be successful. JVS Toronto is a registered charity and receives generous funding to provide most of our services without charge. Learn about the work we do: www.jvstoronto.org.
Our employees benefit from a group benefit plan, a friendly work environment, monthly wellness initiatives, access to an employee assistance program (EAP), opportunities for continuous learning and a variety of corporate discounts. JVS Toronto also offers permanent employees a generous vacation package, a pension plan in addition to paid sick time, family care and wellness days.
Program Overview
The JVS Employment Source Toronto North office, funded by MLITSD, provides employment services to unemployed individuals of all ages, financial backgrounds and skills to help them gain employment within their field or a related field. Within newcomer services, the ISTEM program is designed to facilitate newcomer integration into the Canadian workplace and society at the initial stages of their job search in Canada. It includes information, orientation and counselling as well as sector-specific language/workplace communication training for internationally educated professionals. To achieve its goal, the program provides a range of services at one location including information and referral services, one-on-one employment counselling, employment workshops, and job development/placement services. The individual in this position will be responsible for providing administrative services for ISTEM and Employment Ontario program.
We’re looking for someone who will:
• Provide program information to potential clients and referral sources; screen clients for eligibility
• Greet and direct clients to ISTEM and EO program components
• Follow-up on and track client progress throughout the program and post-completion; maintain relevant participant records
• Enter and maintain data into agency-used systems; compile and verify data for reporting as required by management
• Create and maintain client files, ensuring all documentation is collected and filed
• Conduct client registration for workshops, including attendance monitoring and follow up
• Prepare workshop materials and set up equipment for presentations
• Assist with organizing events, outreach activities, etc.
• Share reception duties and provide customer service to all clients, employers and visitors; evening coverage as needed
• Support other programs and conduct data entry across the Newcomer and Employment Services divisions; assist staff with all administrative related duties
• Provide clerical support, editing and formatting reports, word processing of correspondence, reports and other materials
• Travel to itinerant locations
Minimum Qualifications & Experience:
• High school diploma
• 2 years of administrative experience
• Customer service oriented
• Effective verbal and written communication skills
• Effective interpersonal skills; ability to assist a wide range of individuals with different cultural backgrounds and vocational barriers
• Ability to work both independently and as part of a team
• Effective organization and time management skills; ability to work well under pressure and prioritize competing deadlines
• Computer literate; the ability to learn systems used by the agency (e.g. SalesForce, iCARE)
• A clear Police Vulnerable Sector check is required for this position
Our ideal candidate will also have:
• Knowledge of Ukrainian or Spanish languages is an asset
Qualified applicants are invited to submit their resume & covering letter here.
JVS is an Equal Opportunity Employer. If you require accommodation in order to submit your application, please contact JVS directly.
Our agency embraces diversity and encourages all qualified candidates to apply.
We thank all applicants for their interest in our agency, however only those selected for an interview will be contacted.
JVS is an Equal Opportunity Employer. If you require accommodation in order to submit your application, please contact JVS directly.
Our agency embraces diversity and encourages all qualified candidates to apply.
We thank all applicants for their interest in our agency, however only those selected for an interview will be contacted.
Apply for this position
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